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Technology


Mascot is a leading provider of call center technology which includes Contact Center applications, Web development, Web associated services . Combine this with our experienced application development team, we can deliver both off the shelf solutions and customized turnkey applications.

Our expertise is in computer telephony integration software, IVR applications, predictive dialers and advanced call center software.

Mascot specializes in technology for today's contact centers as well as for call centers of the future (virtual call centers). A remote agent and telecommuting workforce is made possible by faster and more reliable internet access. Our products provide the controls and monitoring capability needed for these modern call centers. Our telecommuting software allows agents to work anywhere an internet connection exists. We provide both voice and data access to remote agents in this virtual call center environment. Our Virtual PBX office phone system can link office and home based employees together as a cohesive support team.
 

 The following are just a few of these applications:

  • 3ds Max, MAYA, Rhinoceros and Web3D Technologies
  • Macromedia Flash, Director, Author ware and Dream weaver
  • Autodesk AutoCAD, ProE, and Solid Edge
  • Microsoft .NET Framework
  • Java, J2EE
  • Internet development (ASP, Java, DHTML, XML)
  • Multi-tier application development
  • Legacy development and integration (COBOL, RPG400, Delphi)
  • Database (Oracle, MS SQL, MySQL, MS Access)
  • Back office (Exchange, SMS)
  • Networking (NT, Novell, Voice Over IP)
  • Wireless (RF, WAP)
  • Security O/S (NT, Windows 2000, Unix, Linux)
  • Adobe Photoshop, Premier and After Effects
                         
 
What is Email Marketing?
Email Marketing is using email to distribute  your marketing messages. Most popular is growing your own list, for example  a newsletter, and sending emails to the list containing tips along with  things subscribers might be interested in buying.
As well as your own list of tip-readers and potential customers, Email  Marketing can also cover advertising on email newsletters or follow-up  emails to your own customers.
While you could include these other wider definitions, most people when  talking about Email Marketing are mainly using the term to describe building  a list with a view to growing reader loyalty and making sales.
 
Built-in tools help you design and deliver great looking HTML
email campaigns that actually work. No "fugly" templates here. We provide you with professional header graphics, fonts, and color palettes to customize the perfect email. If you're a professional designer, you can upload your own code.
 
Keep your lists clean and up to date
With automated bounce processing. Invalid email addresses can be removed  from your list automatically based on "smart bounce rules", helping keep  your deliverability rate high.
 
Optimize your email click thru rates
With split testing. Send a few variations of your email to a sample of your  list and have the best performing one sent to the rest automatically.
 
Send any type of email communication.
Newsletters, special offers, follow-up emails, member notices, customer  service announcements, affiliate emails, invitations -- anything!
 
Unlimited number of subscribers and lists
Create hundreds or even thousands of mailing lists and either import your  existing subscribers or use  to automatically  create a subscription form for your web site.
  
More Features Than Any Other Email Marketing Software
     
  1. Dozens of built-in templates
  2. Step-by-step campaign wizard
  3. Custom fields for personalization
  4. Unlimited autoresponders
  5. Split test email campaigns
  6. Powerful, automated triggers
  7. Full campaign statistics
  8. Google Analytics integration
     
     
  1. Automated bounced email processing 
  2. Full WYSIWYG campaign editing
  3. Per user email throttling
  4. Easily import/export contacts
  5. Pause and resume sending
  6. Automatic event logging
  7. Google Calendar integration
  8. RSS email campaign archive
     
                                                                                                           
Email Marketing Screenshots